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kind of a cover letter

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David Daily 2022-06-11 11:31:07 -05:00
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% INTRODUCTION, SKILLS AND TECHNOLOGIES
%----------------------------------------------------------------------------------------
%\cvsect{Who Am I?}
\cvsect{Who Am I?}
\begin{minipage}[t]{0.85\textwidth} % 50% of the page width for the introduction text
\vspace{-\baselineskip}
\hspace{1em}I'm excited to apply for the Product Owner position for Stellar at Deere. I understand there has been a recent vacancy of this position, and believe my experience supporting the customers and dealers who use our product will greatly benefit the prioritization and identification of work for the product team. I spent 4 years at the GSC supporting dealers in Germany and the rest of Europe, documenting and escalating issues across all ISG platforms including Stellar Support.
\hspace{1em}In January 2020 I was hired as Jeff's first local Tier 2 technician, starting off with a focus on JDLink and switching to Stellar a few months in. In that position I was able to transition the support process from using Emails to Teams, enabling deeper collaboration between the support team, developers, and Product Support Representatives. As I was focused on Stellar I was transferred to SI\&T and Heather's team. In the short couple of months that I have been on the team, I have been able to assist with some developments for future products and guide expansions of currently available tools.
\end{minipage}
\hfill
%\begin{minipage}[t]{0.5\textwidth} % 50% of the page width for the introduction text
% \vspace{-\baselineskip} % Required for vertically aligning minipages
% \lorem \lorem \lorem \lorem \lorem\\ % Dummy text
%\end{minipage}
%\hfill % Whitespace between
%\begin{minipage}[t]{0.4\textwidth} % 50% of the page for the skills bar chart
% \vspace{-\baselineskip} % Required for vertically aligning minipages
% Skills
@ -108,18 +110,16 @@
%----------------------------------------------------------------------------------------
% SKILLS
%----------------------------------------------------------------------------------------
\vspace{1cm}
\begin{minipage}[t]{0.45\textwidth}
\cvsect{Skills}
\setlist{noitemsep}
\vspace{-1.25em} % Don't ask me why there's so much space here...
\cvsect{Skills} \setlist{noitemsep}
\vspace{-1.25em} % Don't ask me why there's so much space here
\begin{enumerate}[label=\protect\faAngleRight]
\item Network troubleshooting and configuration
\item KVM virtualization
\item John Deere AMS products troubleshooting
\item John Deere AMS products troubleshooting
\item SQL and Database Management
\item Continuous Integration / GIT
\item Continuous Integration / GIT
\item KVM virtualization
\item Network troubleshooting and configuration
\item \textbf{German} - native speaker
\end{enumerate}
\end{minipage}
@ -133,7 +133,6 @@
% \baritem{Bash \& SSH}{75}
% \baritem{\href{https://daviddaily.dev/david}{Git}}{40}
% \baritem{\href{https://daviddaily.dev/explore/repos?q=latex}{\LaTeX}}{70}
% \baritem{PowerShell}{30}
% \baritem{\href{https://daviddaily.dev/explore/repos?q=python}{Python}}{60}
% \end{barchart}
%\end{minipage}
@ -149,7 +148,7 @@
{2020 --- Today}
{ISG Application Support Tier 2}
{Infotree Service Inc.}
{Contractor at {\large John Deere} Digital SI\&T, providing Tier 2 support for the Stellar Support front and back-end that manages the Software Keys that are available for John Deere AMS hardware.}
{Contractor at {\large John Deere} Digital SI\&T, providing Tier 2 support for the Stellar Support front and back-end that manages the Software keys that are available for John Deere AMS hardware.}
\entry
{2016 --- 2020}
{Global Support Center Technical Support Specialist - German}
@ -172,7 +171,7 @@
{2016 --- Today}
{Extensive AutoHotkey scripts}
{\href{https://daviddaily.dev/david/d3k}{daviddaily.dev/david/d3k}}
{Used \href{https://www.autohotkey.com/}{AutoHotkey} to develop and build out \href{https://daviddaily.dev/david/d3k/}{D3K}, a set of scripts built to make my job in the call center easier. This includes a section that \href{https://daviddaily.dev/david/d3k/wiki/GloVar}{automatically creates a script based on a \texttt{.ini} file}.\\You can explore the repo at \href{https://daviddaily.dev/david/d3k}{daviddaily.dev/david/d3k}\\
{Used \href{https://www.autohotkey.com/}{AutoHotkey} to develop and build out \href{https://daviddaily.dev/david/d3k/}{D3K}, a set of scripts built to make my job easier. This includes a section that \href{https://daviddaily.dev/david/d3k/wiki/GloVar}{automatically creates a script based on a \texttt{.ini} file}.\\You can explore the repo at \href{https://daviddaily.dev/david/d3k}{daviddaily.dev/david/d3k}\\
\href{https://daviddaily.dev/explore/repos?q=ahk}{\texttt{AutoHotkey}}\slashsep\texttt{git}}
\entry
{2021 --- Today}
@ -180,7 +179,7 @@
{}
{Set up and configured a \href{https://www.pfsense.org/getting-started/}{pfSense} Firewall/Router to handle all the networking for a new fiber connection.}\\
\entry
{2019 --- 2021}
{2019 --- Today}
{Web Server v2}
{}
{Set up and maintained an Ubuntu 20.04 server to replace the previous one. In this iteration I used \texttt{\href{https://www.libvirt.org/manpages/virsh.html}{virsh}} to manage multiple \texttt{\href{https://www.linux-kvm.org/page/Main_Page}{KVM}} guests including Ubuntu 20.04, CentOS 7, and VyOS. Bridging was also set up between guests with a separate interface for the host system and one for the guest systems. \\